Delete your GuardLink account
How to delete your account and what happens to your data.
Delete it in the app.
This is the fastest way. Your account is deleted straight away, and this cannot be undone.
Open GuardLink
Sign in to the account you want to delete.
Go to Profile
Scroll down and tap Delete Account. Agency users find it on their business profile.
Confirm
Tap Delete Forever. You are signed out and your account is removed.
Can't open the app?
Email us from the email address registered to your account and we will delete it for you. We may ask you to confirm it is really you before we delete anything.
What happens to your data.
Deleted
- Your profile and sign-in account
- Identity details from Singpass MyInfo
- Your PLRD licence verification records
- Your bank details and saved sites
- Documents you uploaded and your profile photo
- Your PDPA consent records
- Profile links you shared with agencies
Kept or handed over
- Shifts that have already started or finished stay with the agency as their work records.
- Upcoming shifts you accepted are released, and the agency is told you will not be attending.
- Agency users: open shifts pass to the most senior remaining member of your team.
- If an account was banned, a record of the identity is kept so the ban cannot be avoided by signing up again.
Still owed pay?
If you are owed pay for completed shifts, contact support@guardlinksecurity.app before you delete your account so we can settle it.
Your rights under the PDPA.
Under Singapore's Personal Data Protection Act 2012 you can withdraw consent, and ask to see or correct the personal data we hold about you. Email our Data Protection Officer at dpo@guardlinksecurity.app, or read our Privacy Policy.